Catastrophe & Hail Response
Your trusted partner for large-scale hail events
Our Capabilities
PDR-Team Australia is purpose-built for large-scale hail and catastrophe response. With global surge capacity, proprietary technology and proven processes, we deliver fast, transparent and high-quality outcomes for insurers and their customers.
Rapid Mobilisation
Immediate deployment to the hail region. We bring experts, estimators, technicians and support personnel, with worldwide network and local speed.
Infrastructure
Repair station flexibility, our site or yours. Shelter structures, mobile facilities, customer amenities and insurer facilities scaled to events.
Mass Assessment
Colibri 3D scanning, professional estimators and complete digital documentation for every claim, with accuracy and consistency at scale.
End-to-End Process
From the moment a hail event is reported through to quality handback, every step is managed, tracked and verified.
Event Alert
Hail event detected and response plan activated within hours.
Rapid Mobilise
Technicians, infrastructure and equipment deployed to the affected region.
Assess & Estimate
3D Colibri scanning and professional estimation for every vehicle.
Repair Process
Expert PDR with real-time progress tracking through Hail Claim Pro.
Quality Handback
Post-repair verification scan and full digital documentation for handback.
Surge Capacity
Global network, local capability
We maintain a strong local workforce through ADR and Sureline, and we can rapidly scale using PDR-Team's global network across 10 countries.
Our global network, local capability and scalable technology allow us to support events of any size across Australia.
Transparency & Reporting
Complete visibility across every operation, from initial assessment through to quality handback.
Real-Time Status
Live repair status for insurers, vendors and customers through Hail Claim Pro.
Daily Reporting
Automated comprehensive daily reports across all operations and stakeholders.
Digital Documentation
Full digital records of vehicle intake, scanning data, assessment and quality verification.