Our Services
A complete, scalable solution for hail and dent repair, backed by proven technology and decades of global experience.
Our Services
Integrated capabilities spanning repair, response, program management and claims technology.
Paintless Dent Repair
Specialist dent removal preserving the original paint finish, the gold standard in hail damage repair.
Hail Event Response
Rapid mobilisation and end-to-end management of large-scale hail repair programs.
Catastrophe Management
Complete program management for catastrophe-level repair events across multiple sites.
Insurance Integration
Seamless claims workflow integration with real-time visibility through Hail Claim Pro.
Paintless Dent Repair (PDR)
The gold standard in hail damage repair
What it is
A specialist technique for removing dents and hail damage without affecting the original paint finish, preserving the vehicle's factory condition and value.
When it is used
For hail damage, minor dents and dings where the paint surface remains intact. The preferred repair method for insurers seeking cost-effective, high-quality outcomes.
Why PDR-Team is different
Global expertise with trained technicians, proprietary quality verification through Colibri scanning, and proven delivery at scale across 10 countries.
Large-Scale Hail Event Response
Rapid mobilisation when it matters most
What it is
Rapid mobilisation and end-to-end management of large-scale hail repair programs, from initial assessment through to quality handback.
When it is used
Following major hail events requiring high-volume vehicle assessment and repair across multiple locations.
Why PDR-Team is different
International surge capacity from our 10-country network, proven processes, real-time digital workflow management and permanent local infrastructure.
How We Work
Every engagement follows a disciplined, technology-driven process refined across thousands of repair events worldwide.
Assess
3D scanning with Colibri technology to accurately map every dent and determine the optimal repair strategy.
Mobilise
Rapid deployment of skilled technicians and infrastructure, scaled to the size of the event from our global network.
Repair
Expert paintless dent repair using proven techniques, with real-time progress tracking through Hail Claim Pro.
Verify & Handback
Post-repair 3D scan verification confirms quality, with full digital documentation for insurer reporting.
Catastrophe Repair Management
End-to-end coordination at scale
What it is
Complete program management for catastrophe-level repair events, coordinating every aspect from site setup to final quality verification.
When it is used
During major weather events requiring coordinated response across multiple sites and stakeholders, with full transparency and reporting.
Why PDR-Team is different
Decades of global catastrophe experience, technology-driven process management and a permanent Brisbane facility purpose-built for large-scale operations.
Insurance Claims Integration
One platform, complete visibility
What it is
Seamless integration with insurer claims workflows, assessment systems and reporting requirements through our Hail Claim Pro platform.
When it is used
Across all repair programs to ensure transparency, accuracy and efficient claims resolution for insurers and their customers.
Why PDR-Team is different
Our platform is fully customisable to each partner's needs, with configurable dashboards, real-time visibility and a single source of truth across the entire workflow.
Colibri 3D Scanner
Patented hail scanning technology for objective damage assessment and quality verification.
Hail Claim Pro
Cloud-based claims platform with real-time dashboards and full workflow management.
Global Expertise
Trained technicians backed by decades of experience across 10 countries worldwide.